Refund and Cancellation Policy

Last updated: 25 August 2026

1. Nature of the product

The Product is a digital eBook (PDF) delivered instantly after successful payment via a download page. There is no physical shipment, no trial period, and no “return to sender”.

Because the file can be downloaded, copied, and used immediately, we cannot take the Product back in a meaningful way. For that reason, we do not accept returns, exchanges, cancellations, or refund requests for change of mind, accidental purchase, dislike of content, duplicate purchase of similar books, or failure to download if the file was made available on the thank-you page.

2. No cancellations after payment

You may close the Razorpay checkout window before completing payment. No amount is charged until you confirm payment.

After Razorpay reports a successful payment:

• the contract of sale is complete;
• the order cannot be cancelled by you or by us as a courtesy cancellation;
• we will not issue a refund of ₹599, ₹299, or any other displayed price.

3. Promotional / Facebook offer price

If you pay a discounted price (for example ₹299 when arriving with a Facebook campaign parameter), that discount does not create a right to a refund of the difference versus ₹599, nor a right to cancel after download access is granted. Time-limited offers expire as described on the website. We do not refund because an offer ended or because another visitor paid a different amount.

4. Failed, pending, or duplicate payments

These situations are handled as follows:

• Failed payment: If Razorpay does not capture a successful payment, you are not charged for the Product (your bank may show a temporary hold that auto-reverses as per your bank’s rules). You may try again.
• Pending payment: If a payment is pending, wait for Razorpay or your bank to confirm. Do not assume a refund is due until the transaction fails or is reversed by the payment system.
• Duplicate successful charges: If you are charged twice for the same order due to a genuine technical error, email prasad@happyfying.com with both Razorpay payment IDs. We will review and, if a duplicate capture is confirmed, refund the extra successful payment. This is the only routine refund we process.

5. Delivery issues

If payment succeeded but you cannot see the download page (for example you closed the browser), contact us from the same email and phone used at checkout. We will help you regain access to the file you already purchased. Help with access is not a refund and does not extend any cancellation right.

Please also check spam, popup blockers, and that you completed payment (not only opened checkout).

6. Chargebacks

Initiating a bank or card chargeback after you have received (or been offered) the digital file, without first contacting us about a genuine duplicate charge, may be treated as a dispute against a completed digital sale. We will share transaction and delivery records with Razorpay and the bank as allowed. Unjustified chargebacks do not create a right to keep using the Product without payment.

7. Consumer law

Nothing in this Policy is intended to limit rights that cannot be excluded under applicable Indian law. Where a non-excludable right applies, our liability is limited, to the extent permitted, to re-supply of the digital Product.

8. How to contact us

For payment or access questions (not refund requests, which we do not honour except duplicate successful charges):

We typically respond within 2–3 business days.